Customer Service Rewards

Some days you just don't feel like dealing with people. But if you are in sales and marketing, your business is people. On those bad days when every patient seems to want to switch their home health aides and the doctors need something right now, you may just want to turn off your cell phone and ignore them. But you can't. While you may be a sales or marketing representative, to the patients and doctors you are not measured by how many sales you made or how much money you brought to the company. You are measured by the kind of service you give before and after the referral. . . . (to read the remainder of this article, please log in below.)